About Clappas
Trading House Ltd

Clappas Trading House was founded in 1972 and is a major importer and distributor of foodstuffs. By the end of 1993 Clappas Trading House moved into company– owned, purpose–built premises in the Dhali Industrial Area.

Providing high quality foodstuffs to some 2000 clients all over Cyprus, Clappas Trading House Ltd operates on three levels:

Retail: which involves supplying the whole range of outlets from major hypermarkets, to supermarkets, groceries and kiosks.

HO.RE.CA: which involves bulk sales to the customers in the vast local hospitality industry, including hotels, restaurants and catering operations.

Coffee Service: Full range of tailor made solutions, including equipment, product supplies and technical support for your coffee and tea requirements for hotel, restaurants and large catering units.

ISO 9001

The Management System of our company is based on the implementation of the ISO 9001 Quality System. We were the first company in our area of business to have been awarded the ISO certificate in 2001. During our last audit in July 2017 our company was awarded the EN ISO 9001 : 2015 for the Trade and Distribution of Foodstuff and the Import Sale and Maintenance of Coffee Machines.

What we stand for

Clappas Trading House affirms its commitment to achieving and maintaining high standards of food safety and hygiene in all of its operations. The company’s policy is to trade high quality and safe products by ensuring that:

The premises in which products are received, stored and maintained meet Food Safety legislation requirements.
The food related operations are using the principles of Assured Safe Processing and keep appropriate records as detailed in the HACCP manual.
All employees are provided with Food Safety information, training and supervision as their individual and company responsibilities require, but as a minimum, the standard required by the legislation. The allocation of duties for ensuring Food Safety and the arrangements for implementing the policy are clearly defined and form part of the Company’s Management System.
We have achieved a steady growth over the past years based on the following business philosophy:

To represent our principals and market their products with loyalty and commitment.
To recognize and fulfill our clients’ needs, offering them the best terms of cooperation.
To regard the provision of reliable services and support to our clients as our top priority.
To design, execute and control our activities in such a way that we can ensure the best possible performance.
To employ competent staff, and strive to offer them regular training and development in a healthy working environment.
To invest in and utilize new technologies..
Status & Reputation in Market:
Representation of wide range of quality products.
Strong presence & dominant positioning in most retail and catering outlets nationwide.
Levels of distribution & performance achieved with our brands.
Strong dedication and commitment to work.
1st to respond to market needs setting market trends.
Long-standing, sound relations with customers.
Wide customer base.
Own premises.

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